Accounting and tax questions, answered

Start with the six service descriptions on the Services page and the price beside each one. Every description states what the service covers and what it does not, so most visitors can rule out four of the six in a couple of minutes. Where two options still look equally suitable, send the contact form naming both, and the studio replies with which scope fits the question and why.

Published prices apply to the stated scope and to nothing else. Where a price is shown as a figure, that figure holds for the work described beside it. Where it is shown as a “from” price, the scope varies with the records involved, so a written estimate is confirmed before any work begins. Nothing is billed by the hour, and no extra is added after a scope has been agreed.

Bring only the documents that bear directly on the question being asked. A return conversation usually needs last year’s filed return and the current year’s income records; a bookkeeping conversation needs whatever the books are currently kept in, whatever that happens to be. Sensitive material such as account numbers, identification numbers or scanned records is exchanged through the approved process the studio describes, never through an ordinary website message.

Yes. Use the contact form to state the preferred role or specialty rather than a person, and the studio confirms who is suitable and available for that scope. The Staff page lists each role with the services it concentrates on. If the requested role is not the right fit for the question, the studio says so and explains which role is, before anything is agreed.

No. This website sends a contact request or directs the visitor to the configured Book destination; it does not confirm an appointment and it holds no calendar. Nothing shown here is live availability. A request becomes an appointment only once the studio has replied and both the time and the scope are agreed in writing, which happens after the form is sent, not while it is being sent.

Send the contact form, or write to the studio by email, naming the work and the change wanted. Every change is confirmed directly and in writing, and a change is not in effect until that confirmation arrives. There is no charge for cancelling work that has not started. Where work has already begun, the scope agreed in writing is what sets the amount owed.

No, and no service on this website is. Suitability depends on the customer’s circumstances and on the scope written into the service, so a return that falls outside that scope is either handled as a small-business return instead or declined outright. The contact form can be used to ask before anything is agreed. The studio would rather turn a request down than take it on badly.

The Privacy page explains what the contact and subscribe forms collect, why each field is collected, who receives it, how long it is kept and how to ask for it to be removed. It also states the limitation that matters most: an ordinary website message is not a secure channel, so sensitive material belongs in the approved process instead.