Six clients wrote the accounts below and each is printed whole, alongside the service it concerns and the day it was written. Together they cover a viewing, a sea trial, a valuation, a survey, a listing and a charter enquiry.
The review this page opens with
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I asked for a trade-in figure on a twenty-eight foot sloop and had the written valuation four working days after the inspection. It listed what raised the number and what lowered it, including the tired sails I had hoped nobody would notice. The fee was the fee printed on the Services page, and nothing was added to it.
I booked a viewing hour expecting a sales pitch and got a quiet walk through the paperwork, the survey history and the layout below deck instead. My questions about the engine hours were answered with the logbook open on the table. I left with notes in writing and no pressure to decide anything that week.
The sea trial ran exactly as the page describes: the skipper took the boat out, handed me the helm once the boat was clear of the moorings, and let me run it through turns at speed. I asked to stay out longer to test it in a building breeze and that was simply arranged. The price was the price beside the description.
I wrote about a week of charter for six people and had a written answer the same afternoon, with the amount spelled out and what it did and did not cover. Nothing was held until I agreed in writing, and I was told plainly which dates could not be promised. The figure on the invoice matched the written quote.
I had never arranged a survey before and did not want to choose a surveyor blind. The showroom gave me three independent names, booked the haul-out and passed the report to me unedited. The figure was confirmed in writing once the length of the boat was known, and the invoice matched it.
I listed a family cruiser I had owned for eleven years and I asked a great many questions about the asking price. I got straight answers with the comparable sales written down. The photographs were taken on a calm morning at the wharf, and every viewing was reported to me in writing the same day.
It is published in the open, where anyone can copy it, so it is left short of its final polish and audit pass. The design chosen is fully audited and polished before it goes live.
