Questions, answered plainly
Eight questions in three groups: choosing a service, getting in touch, and the practical parts of a visit.
Service
About the walks themselves
How is a dog matched to a walking group?
Every dog starts with a meet-and-settle visit. A group is chosen by size, pace and play style, and a dog that does not settle into one is walked on its own instead.
Are the published prices final?
Published prices apply to the stated scope. Any “from” price is confirmed as a figure after the settling visit and before the first collection.
Can a particular walker be requested?
Yes. Use the contact form to name a preferred walker; availability is confirmed separately.
How large are the walking groups?
No more than four dogs walk together, and a group is kept smaller than that while a dog in it is new, elderly or still learning to walk on a lead.
A question that is not on this page can go straight to the office. The contact form sends it and books nothing. Send a question instead.
Contact
Getting in touch and what happens next
Does the website complete a booking?
No. The website sends a contact request or directs the visitor to the configured Book destination; it does not confirm a place.
How are changes or cancellations handled?
Use the published telephone number or contact form. The business confirms any change directly.
Practical
Prices, changes and privacy
What should an owner have ready for a first visit?
Vaccination dates, feeding times, any medication, and an honest account of how the dog behaves around other dogs. The business confirms anything else directly.
Where can privacy information be found?
The Privacy page explains what the contact and subscribe forms collect, why it is collected and how to request removal.
A question about a route, a group or a price
The contact form takes a question and sends it to the office. Book goes to the arrangements page; neither one confirms a place by itself.