Two stylists, a colour specialist and the person who holds the appointment book. A preferred stylist can be named on the contact form, and availability is confirmed separately.
Lead stylist
Runs the cutting side of the salon and takes the consultations where length, texture or a grown-out shape make the answer less obvious. Works dry first, so a client can see what the hair is already doing before anything is agreed, and says plainly when a shape will need more upkeep than the client wants to give it.
Senior stylist
Cuts fine and curly hair through the week and handles most of the fringe trims between appointments. Keeps a written note of each client’s finishing routine so a blow-dry can be repeated at home with the tools they actually own.
Colour specialist
Mixes and paints every colour service, from a single-process root to a full balayage, and takes the strand tests when box colour or henna is already in the hair. Books a follow-up gloss into the same appointment when a tone will need adjusting.
Salon manager and client care
Answers the contact form, holds the appointment book and confirms which stylist is free for a requested date. Also looks after the wash bar, the treatment timings and anything that needs rescheduling once an appointment is made.
One stylist stays with one client from the consultation to the finish. That is why the salon books fewer appointments in a day than four chairs would allow.
It costs nothing, commits nobody, and ends with a written note of what was discussed.
An email when new plates go up on the wall or a chair opens. No fixed schedule, and one link in every message removes an address from the list.
It is published in the open, where anyone can copy it, so it is left short of its final polish and audit pass. The design chosen is fully audited and polished before it goes live.